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Refund Policy
App Memberships
Effective October 16, 2026 · Mad World 42 LLC
Request a full refund within 7 calendar days of your first membership payment. You may cancel at any time to stop future renewals. Unless a refund ends your membership, access continues through the paid term.
Renewal payments are not covered by the first-payment refund window. Contact us about billing errors or unresolved access problems. Rights provided by applicable law remain unaffected.
Digital Products and Consulting
Downloaded Software and Digital Products
Request a refund within 14 calendar days of purchase if a technical problem prevents use and we cannot resolve it. Describe the problem and your device or browser so we can investigate.
Consulting
Before work begins, unused deposits are refundable. Once work starts, we charge for completed work and agreed expenses, then refund the unused balance. Contact us as soon as possible to cancel or discuss rescheduling.
Request a Refund or Cancel
Email Team@MadWorld42.com with your purchase email, order or membership details, and the reason for your request. Do not send payment card details. For membership cancellation, tell us clearly that you want to stop renewal.
We aim to respond within 24–48 hours. This is a response target, not a bank-processing deadline. We will confirm the outcome and any refund amount; your payment provider determines when an approved refund appears.
This policy does not limit mandatory consumer rights or reduce more favorable terms agreed for an existing purchase. See our Digital Delivery Policy for access details.